Managed service for Dell OBS and Dell PowerScale
StorageMonitor delivers continuous visibility across your Dell storage infrastructure — capacity, performance, health and lifecycle in a modern, clear interface. Operated as a managed service from Switzerland.
20 years of experience. For your storage.
We bring together the signals that matter from your Dell ECS and Dell PowerScale systems in a single interface — with dozens of metrics from both the monitoring and the data path.
Capacity under control
Utilisation, trends and projections at a glance. You see bottlenecks before they become noticeable.
Real performance figures
Throughput and latency from actual read and write operations. No polished status messages — measured data.
Early detection instead of surprises
Rule-based alerts aligned to your SLA. Clarity about the state of software and hardware.
Regular reporting
Periodic reports on the state of your storage clusters — to you and to the recipients you define.
Remote support
Direct access to our Dell UDS experts — fast help with questions and when it really matters.
A managed service for your storage infrastructure.
StorageMonitor is the foundation — our team is the service around it. We operate, monitor and continuously evolve your storage environment, so your IT can focus on the business.
Alerts under watch
Our team watches the incoming messages from your systems and responds immediately when needed.
Dell support request coordination
We open support cases with Dell, provide the required data and coordinate spare parts and on-site interventions.
Planning and commissioning
From sizing advice to commissioning — we plan and deliver new storage systems together with you.
Lifecycle management
Capacity forecasting, refresh planning, end-of-service-life and replacement — we think your storage roadmap ahead.
Training for your admins optional
You stay in control. We train your administrators on the platform and in the underlying Dell technology.
Security hardening optional
We harden the configuration of your storage systems to proven guidelines — access rights, protocols and secure default settings.
Scope of service in detail
Three service levels — Light, Standard and Plus — depending on the system type. What is included in concrete terms:
| Service | Light | Standard | Plus |
|---|---|---|---|
| Daily checks | |||
| Customer notification in the event of an alert | ✓ | ✓ | ✓ |
| Overview of the growth forecast | ✓ | ✓ | ✓ |
| System utilisation overview and chart | ✓ | ✓ | ✓ |
| Hardware status monitoring | ✓ | ✓ | ✓ |
| Hardware warranty monitoring | ✓ | ✓ | ✓ |
| Proactive report | m | m / w | m / w |
| Response to alerts and monitoring of the SR | — | ✓ | ✓ |
| Geo-replication monitoring | — | — | ✓ |
| Storage pool growth forecast | — | — | ✓ |
| Availability check | — | — | ✓ |
| Response time monitoring (application view) | — | — | ✓ |
| Namespace- and bucket-level capacity reporting | — | — | ✓ |
| Operations | |||
| Notification on alerts or rule violations | ✓ | ✓ | ✓ |
| Response to alerts with administrative measures | — | ✓ | ✓ |
| Monitoring of Dell service requests | — | ✓ | ✓ |
| Support with TLS certificates | — | — | ✓ |
m = monthly · w = weekly
| Service | Light | Standard | Plus |
|---|---|---|---|
| Monitoring tasks | |||
| Verify receipt of the auto-monitor report | ✓ | ✓ | ✓ |
| Monitoring of alerts | ✓ | ✓ | ✓ |
| Growth projection | ✓ | ✓ | ✓ |
| Disk-type utilisation and chart | ✓ | ✓ | ✓ |
| Warranty tracking at node level | ✓ | ✓ | ✓ |
| Proactive monitoring and reporting | m | w / m | w / m |
| Customer-specific values for growth rules | — | ✓ | ✓ |
| Job status checks | — | ✓ | ✓ |
| Data export to .csv | — | — | ✓ |
| Tier disk-type utilisation and chart | — | — | ✓ |
| Performance trend charts | — | — | ✓ |
| Operations | |||
| Notification on alerts or rule violations | ✓ | ✓ | ✓ |
| Response to alerts with administrative measures | — | ✓ | ✓ |
| Tracking of Dell service requests | — | ✓ | ✓ |
| Changes to the network integration | — | — | ✓ |
| Response to Nodes Requiring Attention | — | — | ✓ |
m = monthly · w = weekly
Why Backup ONE
A Swiss partner for a critical layer of your infrastructure.
Switzerland
Developed, operated and hosted in Switzerland. Your data does not leave the country.
Dell UDS
Deep expertise in Dell ECS and Dell PowerScale — not generic monitoring.
100+
Projects with Dell Centera, ECS, ObjectScale and PowerScale.
65+ PB
Under active management by Backup ONE.
How can we support you?
Arrange a no-obligation conversation with our UDS managed service team. We are happy to advise you and look forward to hearing from you.
Arrange a conversation